According to some, I’m very rude. Surprised? Me, Mr. Nice Guy, Mr. Eagle Scout, Mr. Yes, Ma’am, Mr. Holding Doors Open … me? Rude?
Now, it’s true that I sell things for a living. I’ve sold a lot of things … from signs on roller coasters to accordion lessons. And as a seller, I’ve made countless cold calls. I’ve intruded into people’s lives to persuasively present opportunities to them. I always courteously listen to them.
Not interested? I understand. Don’t want me to call you again? No problem.
A couple of weeks ago, I called a business owner crazy person who went off on me about my daring to call and speak with his staff. Crazy person. I forgive him (and he is now on my blacklist).
Today, I called a business manager who apologized for not calling me back after I called him twice, emailed him twice, sent him a letter…. He apologized to ME, and I was truly touched. He didn’t owe me anything … he did not owe me a call back. But calling me back would have been polite, no doubt.
Are you polite?
